Effective Date: 9 August 2025
Welcome to Velvista. By accessing or using our website https://velvista-eg.com, you agree to be bound by the following terms and conditions. Please read them carefully before using our site.
1. General Information
Velvista is an online clothing store specializing in women’s apparel, including dresses, shirts, t-shirts, and casual suits. These Terms govern your use of our website and services.
2. Use of the Website
- You must be at least 15 years old or have parental/guardian consent to make purchases.
- You agree to provide accurate and complete information when creating an account or placing an order.
- Unauthorized use of our website, including hacking, data scraping, or fraudulent activities, is prohibited.
3. Products and Pricing
- All prices are listed in EGP (Egyptian Pound) unless otherwise stated.
- Prices and product availability are subject to change without prior notice.
- We make every effort to display accurate product images, but colors may vary depending on your device screen.
4. Orders and Payments
- Orders are confirmed only after payment is received.
- We accept secure payment methods as displayed on our checkout page.
- Velvista reserves the right to cancel or refuse any order suspected of fraud.
5. Shipping & Delivery
- Delivery times vary depending on location and product availability.
- We are not responsible for delays caused by third-party couriers or unforeseen circumstances.
6. Returns & Refunds
Please review our [Refund & Returns Policy] for details on eligibility, timelines, and procedures.
7. Intellectual Property
- All content on this site, including images, designs, logos, and text, is the property of Velvista and protected by copyright laws.
- You may not reproduce, distribute, or modify any part of the website without written permission.
8. Limitation of Liability
Velvista is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or products purchased.
9. Governing Law
These Terms are governed by the laws of Egypt. Any disputes will be handled in Egyptian courts.
10. Contact Information
If you have questions about these Terms, please contact us:
phone: +201113927788
Email: contact@velvista-eg.com
Website: https://velvista-eg.com